Shipping policy

At Nova Traderr, we aim to provide clear information about order processing, shipping, and delivery so you know what to expect after placing an order.

We currently offer free standard shipping on orders delivered within the United States.

Order Processing

After an order has been successfully placed, please allow 1–3 business days for processing before the order is shipped.

Order processing may include payment verification, order review, product preparation, packing, and handing the shipment to the carrier.

Orders are generally processed Monday through Friday, excluding applicable holidays.

Order Cutoff Time

Our order cutoff time is 5:00 PM Mountain Time (US & Canada).

Orders received after the applicable cutoff time may be processed beginning on the next business day.

Shipping and Delivery Time

We currently ship orders within the United States only.

Once your order has been dispatched, standard carrier transit generally takes an estimated 2–6 business days.

When order processing and carrier transit are combined, the estimated total delivery time is 3–9 business days from the date your order is placed.

These timeframes are estimates and may vary depending on the delivery destination, carrier operations, holidays, weather, and other circumstances affecting transportation.

Free Standard Shipping

We offer free standard shipping on orders delivered within the United States.

Eligible orders will not be charged a standard shipping fee at checkout.

Order Tracking

After your order has been shipped, we will send a shipping confirmation email to the email address provided with your order.

Tracking information will be included when tracking is available for the shipment. You can use the provided tracking details to follow the progress of your package.

Shipping Delays

Although we work to process and ship orders within the stated timeframes, delivery may occasionally take longer than estimated due to circumstances outside our control.

Possible causes of delays may include carrier delays, severe weather, holidays, transportation issues, or other circumstances affecting the delivery network.

If your order appears to be unusually delayed, please contact our customer support team with your order information so we can assist with checking its status.

Lost or Damaged Packages

If your package is lost or arrives damaged during transit, please contact us as soon as possible.

When contacting us, please provide your order number and relevant shipment details. If applicable, photographs of damaged packaging or the product may also help us review the issue and determine the appropriate next steps.

Business Days

For order processing and estimated transit times, business days are Monday through Friday, excluding applicable holidays.

Shipping Summary

Destination: United States
Shipping Cost: Free
Shipping Method: Standard Shipping
Order Processing Time: 1–3 business days
Carrier Transit Time: 2–6 business days
Estimated Total Delivery Time: 3–9 business days from the date the order is placed
Order Cutoff Time: 5:00 PM Mountain Time (US & Canada)

Contact Us

If you have questions about your order, shipping status, delivery, or any other shipping-related matter, please contact Nova Traderr using the information below.

Nova Traderr
1500 N GRANT STE 5490
Denver, CO 80203
United States

Phone: +1 720-798-9737
Email: support@novatraderr.com